Tax Operations Director

• Role type: Full-time (40 hours per week)
• Work model: Fully remote
• Working hours: 8 AM to 5 PM Mountain Standard Time (MST)

Welcome to TaxGoddess.com, the most vibrant professional services firm on the planet We’re all about providing top-notch solutions to our clients and having a blast while doing it. Our global team is in hot pursuit of the right candidate to be our newly created role of Tax Operations Director

This role focuses on strategizing operational improvements, enhancing efficiency, and steering our practice toward achieving excellence in client service and compliance. This fully remote position is designed for a leader who understands the intricate balance between guiding departments and executing the CEO’s vision for unparalleled operational excellence. This role will fit a seasoned professional with a robust background in managing and optimizing the Tax Operations of USA CPA firms.

About the Role
The Tax Operations Director will ensure that the Tax Goddess operates smoothly and efficiently, supporting the firm’s overall goals by maintaining high standards of service, optimizing resources, and driving continuous improvement.

Operational Management:

• Oversee the billable team (tax, strategy, payroll, entity formation) operations to ensure efficiency and effectiveness.
• Develop and implement tax operational policies and procedures.
• Monitor and improve tax operational processes to enhance service delivery and client satisfaction.

Team Leadership:

• Lead and manage core billable teams and their sub-managers.
• Foster a positive and productive work environment.
• Conduct performance evaluations, provide feedback, and support professional development.

Resource Allocation:

• Manage resource allocation to ensure optimal staffing levels for various projects.
• Coordinate with department heads to understand and address resource needs.
• Implement systems to track and manage firm resources effectively.

Client Service:

• Ensure high-quality client service by maintaining operational standards.
• Address client concerns and operational issues promptly and effectively.
• Collaborate with client-facing teams to ensure seamless service delivery.

Financial Management:

• Oversee budgeting, financial planning, and cost control for operational functions.
• Monitor and report on financial performance related to operational activities.
• Implement strategies to improve operational cost-efficiency.

Technology and Systems:

• Evaluate and implement technology solutions to enhance operational efficiency.
• Ensure the billable team’s systems and software are up-to-date and meet operational needs.
• Oversee the maintenance and security of IT systems to ensure they meet AICPA/State Board requirements.

Compliance and Risk Management:

• Ensure compliance with regulatory requirements and industry standards.
• Develop and implement risk management policies and procedures.
• Monitor and mitigate operational risks.

Strategic Planning:

• Support the firm’s strategic planning and business development initiatives.
• Identify opportunities for operational improvements and innovation.
• Participate in the development and execution of strategic plans.

About You
To be successful in this role you will have a minimum of 7 years of extensive experience from one of the top 100 US CPA Firms (KPMG, PWC, EY, Deloitte, etc. is a huge plus). You must possess deep knowledge of the intricacies of US accounting practices. Below are a few key skills and qualifications you will be expected to bring to the table:

• Your experience in your firm must be in a high-technology use firm and from a firm that uses outsourced staff (global teams).
• Extensive experience in tax operations management within a CPA firm.
• Comprehensive understanding of US GAAP, IRS regulations, and US tax laws.
• Proven track record of managing teams and improving operational efficiency.
• Organizational and project management skills along with proficiency in operational software and technology tools.
• Strong financial acumen and budgeting skills with the ability to analyze complex problems and develop effective solutions.
• Knowledge of regulatory and compliance requirements relevant to the industry.
• Bachelor’s degree in Business Administration, Accounting, Finance, or a related field.
• Advanced degree (e.g., MBA) preferred.

• Internet Speed: At least 10mbps
• CPU: Core i5 (8th generation minimum) or i7 (8th generation minimum)If the CPU is different than the Intel core (e.g. AMD Ryzen), reach out to Techteam.
• RAM: Minimum of 16GB
• Storage: Minimum 256GB SSD or 500GB HDD
• Operating System: Windows 10/11 Pro. If you have genuine Windows 11 Home, the company will assist with upgrading to Windows 11 Pro.
• Audio: A good quality headset preferably equipped with noise cancellation
• Video: A laptop/PC with a webcam or a good-quality webcam

• We offer a full-time contract with consistent and reliable work hours. This leads to consistent compensation, which is sought after by most freelancers and independent contractors.
• USA exposure working under a Top 1% ranked CPA for tax strategy.
• Paid training. Training isn’t just necessary to our company, it is vital. We ensure that our staff develops skill sets that allow them to perform a broader range of work.
• Equal Staff Opportunity. No company politics.
• Our company embodies a culture of appreciation. We don’t take for granted our teams’ fantastic work.
• Collaborative environment: Our team integrates 13 divisions of expertise. We ensure staff can give help and get help when they need it.
• Work-life balance: We provide a flexible working schedule and conduct games, movie nights, fun activities & events to bring the team closer together and ensure a close culture is created & maintained.
• We strive to streamline our systems & processes. We provide incentives based on performance and the novel ideas that have been implemented.
• Staff Referral Bonus Program.

How to apply 
If you can confidently demonstrate that you meet the criteria above, please apply by putting  “super-badass-enthusiastic Tax Ops Director“ in your submission. Submissions without this will be ignored.

No CHATGPT Responses to all assessments. 

Make your mark. Apply today!

Tax Goddess provides equal contractor opportunities to applicants and staff regardless of race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, under applicable law.