Date Posted:

May 7,2024

Apply Before:

Jun 30,2024




Remote (Work From Home)

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Job Description:

Welcome to, the most vibrant professional services firm on the planet! We’re all about providing top-notch solutions to our clients and having a blast while doing it. Our global team is in hot pursuit of the right candidate to be our new head of internal operations.  

If you are a motivated and forward-thinking operations leader with a passion for optimizing processes and shaping the success of a remote accounting firm, we invite you to apply. This role offers the opportunity to work with a collaborative team and influence the future growth of our firm.

Job Overview:

Lead Internal Efficiency: Head of Department at, a leading tax strategy firm with a vibrant work culture, seeks a Head of Department (HOD) to champion internal operations.  This role focuses on optimizing processes and leading a team of legal, data analysis, QC/QA, and project management specialists. This fully remote role is designed for a leader who understands the intricate balance between guiding departments and executing the CEO’s vision for unparalleled operational excellence. The ideal candidate recognizes authority stems from trust, performance, and clear communication. 

Focus on Internal Excellence:

Unlike a COO role, the HOD position maximizes efficiency within specific internal departments. You’ll be a strategic leader, leveraging data to make informed decisions and drive successful project completion. This role is critical in driving the operational success of Tax Goddess, ensuring efficiency, quality, and cost-effective management of resources. 

Collaboration is Key:

We value teamwork!  You’ll foster a cohesive environment by working closely with various departments to ensure everyone’s aligned towards shared goals. You will play a vital role in fostering innovation, transparency, and growth.

Are You the Right Fit?

If you’re an experienced operations leader who thrives in a fast-paced environment and enjoys building high-performing teams, we want to hear from you!  At, you’ll be part of a company prioritizing excellence and a positive work culture. This role is more than just management. This position is about leading a charge towards excellence, operational integrity, and setting new tax and financial services standards.

About the company

  • Tax Goddess (
  • Our firm is recognized as a top 1% of Tax Strategist in the USA.
  • With 19+ years of experience, We’re not your average number crunchers – we’re a progressive, 100% digital CPA firm. So, if you can handle cloud computing and rock basic tech skills, you’re in for a wild ride! 


  • Leadership and Management: Provide strategic direction and leadership for all internal operations departments, including legal, data analysis, project management, process and system implementation, QC/QA, and operational admins. Foster a collaborative and high-performing work environment. Lead the department’s daily operations to achieve the highest standards of efficiency and quality. Drive operational excellence through effective management and strategic oversight.
  • Strategic Implementation: Align departmental operations with the company’s strategic objectives, ensuring your team’s efforts contribute directly to the firm’s goals.
  • Operational Excellence: Develop and implement strategies to streamline processes and systems, ensuring operational efficiency and effectiveness across all internal departments. Lead continuous improvement initiatives by identifying areas for improvement and implementing innovative solutions.
  • Project Management: Oversee the successful planning, execution, and delivery of key operational projects. Manage resources effectively and ensure projects are completed on time, within budget, and meet established quality standards.
  • Data-Driven Decision-Making: Leverage data analysis to identify trends and insights that inform strategic decision-making concerning internal operations. Collaborate with the data analysis team to ensure data integrity and accessibility.
  • Quality Control & Assurance: Establish and maintain a robust QC/QA framework to ensure the accuracy, efficiency, and compliance of all internal operations.
  • Compliance and Risk Management: Ensure all operations for the entire firm comply with legal and regulatory standards. Develop and implement risk management strategies to safeguard the department and company as a whole while working closely with your legal department.
  • Budget Management: Develop and manage the operational budget for all internal departments, ensuring efficient allocation, sustainability, and cost-effective resource management.
  • Talent Management: Recruit, hire, and develop a high-performing team within internal operations. Ensure that your teams & your upline manager thrive.
  • Communication and Collaboration: Maintain excellent communication with senior leadership, departmental heads, and cross-functional teams to foster collaboration and alignment across the organization.
  • Technology Integration and Innovation: Champion the adoption of technological solutions that streamline departmental operations and enhance service delivery.


  • Educational Background: Bachelor’s degree in Business Administration, Finance, or related field; MBA or similar advanced degree highly preferred.
  • Experience: Minimum of 7 years in operational leadership roles within Operations management, with a demonstrated track record in the tax, accounting, legal, or other financial services industry.
  • Leading High-Performance Teams: You have a proven track record of building, motivating, and guiding multiple teams within fast-paced environments. Your exceptional leadership skills ensure operational excellence.
  • Project Management Prowess: Complex projects are your playground. You excel at leading and overseeing them from initiation to successful completion.
  • Operational Efficiency Wizard: Your eagle eye identifies areas for improvement, and you implement innovative solutions that streamline processes and leverage technology for peak performance.
  • Data-Driven Decision Making: Data holds no secrets for you. You analyze trends and translate insights into strategic actions that propel growth—strong analytical and problem-solving skills.
  • Collaboration Champion: You foster a collaborative spirit across departments, ensuring clear communication and a unified approach.
  • Change Management Maestro: Implementing new processes and systems is your forte. You manage change effectively, ensuring smooth transitions—experience with implementing new processes and systems within an organization.
  • Industry: Familiarity with the legal and regulatory framework relevant to the tax and/or financial services industry.


  • Passionate about operational excellence and continuous improvement.
  • Strategic thinker with a strong focus on efficiency and effectiveness.
  • Excellent leadership and team-building skills.
  • Collaborative and results-oriented individual with a strong work ethic.
  • Highly analytical and data-driven.
  • Excellent communication and interpersonal skills.
  • Adaptable and able to thrive in a dynamic and growing organization.

Mandatory System requirements:

  • Processor: i5 and  8th Generation or Higher
  • RAM: 16 GB or higher
  • Storage: SSD 250 GB or higher
  • Internet: 8mb Fiber or Higher
  • Recommended OS: Windows 10 or 11 Pro Activated fully
  • Headset with noise cancelation
  • Private Home-office Location

Note: To ensure our firm’s security, we can only consider candidates with a Windows operating machine. Having Windows Pro would be a significant advantage. If you are a Mac user and wish to apply, please note that you must acquire a Windows operating machine once you are accepted to perform the job with us.

If you can confidently demonstrate that you meet the criteria above, please apply by putting  “super-badass-enthusiastic Job Role” in your title/cover letter/email submission. Submissions without this will be ignored.

No CHATGPT Responses will be accepted (resume or assessments)

Shauna Wekherlien


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Required Qualifications:

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Preferred Qualifications:

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Required Experience:

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We are ranked in the Top 1% of Tax Strategists in the US, as per AICTC. Protecting our client’s confidential information is our topmost priority. So, we have to be very careful in selecting the best staff. Due to this, we have a bit lengthy hiring process. Please bear with us patiently.

Thanks for your cooperation!

Our Hiring

  1. Job Application
  2. Application Screening/Finalizing Candidate and Informing them
  3. Written Test
  4. General Interview
  5. Technical Interview
  6. Interview with the CEO
  7. Police Verification/ Background check
  8. Final Interview
  9. In-House Training
  10. Departmental Training
  11. Final Test